During the Pre-Flight experience, if a test-taker loses their internet connection for more than 3 seconds, the following message will be presented:

The test-taker will be forced to close the Rosalyn Test Delivery Application. The test-taker is allowed to attempt the exam again. But, they should do so only after their internet connectivity issues have been resolved.

This message can potentially appear at any point in time during the Pre-Flight process.

In this release, Rosalyn has fixed the issue where test-takers that have an apostrophe ( ' ) in either their First or Last Name were unable to open Rosalyn from within Canvas.